A Commitment to Customer Service

     We, at Lotus Mind+Body Spa, strive to provide our customers with the best service. However, mistakes may occur and things may not be under our full control at all times. Your feedback is of utmost importance to us. This is the reason why we chose to provide you, the customer, with a permanent link to us in which you can express any suggestions to improve service and describe ongoing problems. Of course, we also welcome praises!

     Before sending us your feedback, please spend a few minutes and get familiarized with our policies below. After you have read them, you can reach us at management@lotusmb.com .

     We will make all attempts to contact you and discuss your concerns. Please make sure to leave your contact information (name, number, email and address). We will look into the matters and try to solve them in a timely manner.

Please click here for our Spa Policies